Logistics Coordinator (m/f/d)

The Job

This role's focus is on daily outbound shipments, carrier booking, transport coordination and smooth deliveries for our customers across Europe. Your mission is to manage our end-to-end logistics between suppliers, warehouses, and customers in a way that ensures delivery deadlines are met, costs are reduced, and all information flows cleanly through the ERP system. The role is a parental leave cover, limited to 1 year, with the option to extend the contract afterwards.

Your Responsibilities

Disposition & Transport Management: Parcel, LTL/FTL, across Europe, including carrier/forwarder coordination and slot/appointment scheduling.
Close collaboration and alignment with customers, freight forwarders, service providers, and suppliers.
Packaging & Shipping Preparation: Selection, marking, labeling, shipping documents.
Claims/Damage Management & Returns/RMA: Record cases, clarify root causes, manage credit notes and replacements.
Master Data & ERP: Products, suppliers, tariff classification, Incoterms; maintenance and data quality (e.g., weights/dimensions).
Continuous Improvement: SOPs, templates, checklists, workflow automation (ERP/Sheets).

Erreiche Deine Ziele: Du übernimmst Verantwortung für Deinen eigenen Erfolg – mit klaren, erreichbaren Zielen und intensiver Unterstützung Deines Teams.

Verwandle Leads in Kunden: Mit Persönlichkeit, Verlässlichkeit und einer ehrlichen Beratung überzeugst Du Interessenten.

Begeistere unsere Kunden: Du schaffst echte WOW-Momente und hinterlässt bleibenden Eindruck.

Arbeite strukturiert und organisiert: Du behältst den Überblick und gehst Deine Aufgaben systematisch an.

What do you bring

Several years of experience in disposition/logistics or freight forwarding.
Completed vocational training or degree in logistics or supply chain (preferred).
Excellent German and English skills; additional EU languages are a plus.
Confident with ERP systems (e.g., Odoo or similar) and MS Office/Google Sheets; basic BI understanding helpful.
Strong organizational skills with a hands-on mentality and structured working style.
Pronounced team spirit and strong communication skills

What do we offer

About us

Here at mute-labs, we aim to enable companies to achieve more by democratizing silence in the workspace.

And we’re not like any other Berlin start-up you might know:

We’re “no tech”: We know how to develop and sell great hardware products with a focus on sound-insulated phone- and meeting booths.
We have no investors and we really don’t want any. We've been profitable since day one.
We continue to have a steep growth curve – not in employees or coffee cups consumed, but in revenue and profit.
We’re not striving for an exit – we’re building a sustainable business for many generations to come.

Wondering what it's like to work here? Head to our Instagram, we made a reel about it!

our INSTAGRAM

How does it work?

Your Application

Let us know why you’re the perfect fit. The more we know, the better!

Fast Feedback

Always!
No ghosting here - expect to hear from us within 48 hours.

Let’s Talk!

3–4 interviews, and yes, we’d love to meet you in person for at least one of them.

Ready to Join?

If it’s a match, you’ll get an offer. Simple as that!
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