Sound insulation is not meeting expectations

We're sorry to hear that you're not fully satisfied with the sound insulation of your DEEPWORK. In many cases, the cause can be identified and resolved quite easily.

First, it's important to understand that the DEEPWORK is not completely soundproof. The booth is designed to reduce noise significantly, in order to allow focus and deep work sessions. The aim is  not to eliminate all outside sound entirely - as one would need for a Podcast recording or the like. Thus sounds from outside the booth may still be audible, and voices from inside the booth can still be heard from the outside, although at a much lower volume.

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If you feel like the sound insulation is not working at the level just described, please check the following: 

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1. Door and latches

One of the most common reasons for reduced sound insulation is a door that is not closing properly. Even a small gap between the glass door and the rubber seal can allow significantly more sound to pass in or out of the booth.

Please start by checking whether the glass door makes full contact with the rubber seal all the way around when the door is closed.

If the door is not closing properly or does not sit firmly against the seal, the latches may need to be adjusted. You can find detailed instructions in this article: Adjusting the door latches

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2. Speak towards the acoustic wall

The felt surfaces inside the booth absorb sound and help reduce noise transmission. Hard surfaces such as glass reflect sound more strongly, which can make voices seem louder both inside and outside the booth.

For the best acoustic performance, we therefore recommend speaking towards the sound-absorbing wall panels rather than directly towards the glass door.

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3. Consider the surrounding environment

The environment around the booth also affects how the sound insulation is perceived.

In very quiet offices, outside conversations and noises may seem more noticeable because there is little background noise. The booth reduces these sounds significantly, but it does not block them completely.

The same applies in reverse. If the DEEPWORK is placed in a small or very quiet office, colleagues are more likely to notice when someone is speaking inside the booth. Voices will be reduced in volume, but depending on the room size, speaking volume and booth placement, they may still be audible.

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Do you still need help?

Have you checked the door and the sound insulation still doesn't meet your expectations? We're happy to help. Please contact us via our contact form.

We'll get back to you as soon as possible.