Our DEEPWORK booths have changed slightly over the years. That’s why some solutions and instructions vary depending on the model generation.
Please enter the serial number of your DEEPWORK below so we can show you the right solution for your model.
You’ll find the serial number at the back of the light shaft next to the selfie camera. As it is slightly hidden, it usually helps to take a photo with your smartphone.
Before we start troubleshooting, here's a quick explanation of how the ventilation system in your DEEPWORK works.
The ventilation system continuously refreshes the air inside the booth. Air is drawn in through the ventilation openings and released through the ceiling unit. This helps keep CO₂ levels stable during use.
Important: the ventilation system refreshes the air, but it does not actively cool it. Only an air conditioning system can lower the temperature.
If the booth feels warm, this is usually caused by heat generated by people, laptops, monitors and other devices inside the booth.
When developing the DEEPWORK, special attention was paid to maintaining stable CO₂ levels. Normally, CO₂ rises slightly at the beginning of use and then stabilises at a level only slightly above the surrounding environment.
If the ventilation system is not working correctly, this naturally changes. As soon as air stops circulating, body heat builds up inside the enclosed booth and the air can start to feel stuffy.
Please check the following:
On this version of the DEEPWORK, both the light and ventilation are activated using the switch. Make sure the switch is turned on. Then place your hand near the ventilation grille in the ceiling unit and check whether you can feel airflow. If the airflow is weak or not noticeable, please also check the control unit behind the left ventilation grille.
Follow these steps:
If there is still no noticeable airflow, please get in touch with us via our contact form.
If ventilation openings are blocked, air cannot circulate properly. Check that nothing is covering the ventilation openings and that no objects are placed on top of the DEEPWORK. If the booth is standing on a thick carpet, this may also affect airflow.
The ventilation system only operates when it has been activated using the switch. If the booth has not been used for a longer period, leave the door open for a few minutes to allow fresh air to circulate inside.
Direct sunlight can cause the booth to heat up. The ventilation system can only reduce this effect to a limited extent because it does not actively cool the air. If possible, move the DEEPWORK to another location or avoid direct sunlight.
Were you able to identify the cause? Great. Is the issue still occurring? We'd be happy to help you find a solution. Please contact us via our contact form.
We'll get back to you as soon as possible.
Before we start troubleshooting, here's a quick explanation of how the ventilation system in your DEEPWORK works.
The ventilation system continuously refreshes the air inside the booth. Air is drawn in through the ventilation openings and released through the ceiling unit. This helps keep CO₂ levels stable during use.
Important: the ventilation system refreshes the air, but it does not actively cool it. Only an air conditioning system can lower the temperature.
If the booth feels warm, this is usually caused by heat generated by people, laptops, monitors and other devices inside the booth.
When developing the DEEPWORK, special attention was paid to maintaining stable CO₂ levels. Normally, CO₂ rises slightly at the beginning of use and then stabilises at a level only slightly above the surrounding environment.
If the ventilation system is not working correctly, this naturally changes. As soon as air stops circulating, body heat builds up inside the enclosed booth and the air can start to feel stuffy.
Please check the following:
On this version of the DEEPWORK, the light and ventilation are activated automatically by a motion sensor. Enter the booth and wait a few seconds for the motion sensor to activate. Then place your hand near the ventilation grille in the ceiling unit and check whether you can feel airflow. If the airflow is weak or not noticeable, please also check the resistor cables on both sides of the booth. Follow these steps:
If there is still no noticeable airflow, please get in touch with us via our contact form.
If ventilation openings are blocked, air cannot circulate properly. Check that nothing is covering the ventilation openings and that no objects are placed on top of the DEEPWORK. If the booth is standing on a thick carpet, this may also affect airflow.
The ventilation system only runs while the booth is in use and the motion sensor is active. If the booth has not been used for some time, leave the door open for a few minutes to allow fresh air to circulate inside.
Direct sunlight can cause the booth to heat up. The ventilation system can only reduce this effect to a limited extent because it does not actively cool the air. If possible, move the DEEPWORK to another location or avoid direct sunlight.
Were you able to identify the cause? Great. Is the issue still occurring? We'd be happy to help you find a solution. Please contact us via our contact form.
We'll get back to you as soon as possible.