Before we introduced mute-labs' phone booths, we faced two major challenges in our daily customer communication in Customer Success and Sales. First, frequent phone calls in our open-plan office resulted in high noise levels, disrupting the concentration of both callers and their colleagues. Second, large meeting rooms—originally designed for six or more people—were often occupied by individuals just to be able to speak to customers or prospects in peace.
Valuable meeting rooms are once again available for real group discussions, and the noise level in the open office has been significantly reduced. The result: a quieter, more focused work environment and more efficient use of our office resources.
Yes, absolutely – we've seen significant improvements in both concentration and overall employee satisfaction. The booths allow our team to make phone calls and hold meetings without interruption, which has noticeably improved focus. At the same time, having access to a quiet, private space has a positive impact on how employees feel at work.