The power outlet isn’t working

The power outlet in the phone booth SOLO is connected to the same electrical circuit as the ventilation and lighting. If all three are not working, the booth likely has no power supply.

In this case, please check the following:

1. Check the power connection
   Is the plug properly connected? Is the wall socket working? Unplugging and reconnecting the booth — or testing a different socket — often provides a quick answer.
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2. Check the internal power connection
   If you recently moved or repositioned your SOLO, the power connection between the ceiling element and the back panel may have become disconnected. Please check this connection. You can refer to your assembly manual to locate it exactly. Need the manual again? No problem. You can download all manuals here — just make sure to select the correct one for your model.
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3. Test
   Is the power working again? Wonderful!

If only the power outlet itself is not working, please tighten the outlet cover once more. You can do this by tightening the screw in the center of the outlet with a screwdriver. Don’t worry — this is completely safe, as the screw is not connected to the electrical current and only holds the plastic cover in place.

If only the USB port is not working, this article may help you further.

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Still unable to solve the problem with the tips above?
Together, we’ll definitely find a solution.

Please send us a message here with the serial number(?) of your phone booth and a description of the problem. We’ll get back to you shortly.